Ethical Charter of the Employees of National Land and Housing Organization

1. Considering the name and remembrance of God Almighty and keeping sincerity, goodwill, and veracity in behavior and speech to the fore and being diligent in the administrative health of our work environment

2. For venerating the people and satisfying the clients, being ready to serve the clients with observance of affability, punctuality, responsibility, justice, and equity

3. Considering it necessary to address and handle the clients' issues in the shortest possible time by observing the rules and regulations and attempting to prevent wasting their time in the Organization

4. Being diligent and hardworking in improving the Organization's performance by strengthening the teamwork culture and relying on honesty, respect and mutual trust

5. Paying attention to training in order to improve career and social skills and to update information, especially virtual training in all work and job activities

6. Observance and full implementation of administrative rules, regulations and criteria, confidentiality and keeping secrets and information of the Organization, and avoiding any abuse of job status and nepotism in business interactions and communications

7. Welcoming the constructive criticism and suggestions offered by others as an opportunity to reform and improve the affairs and activities

Promoting the culture of honoring the client, transparent accountability, and facilitating the customers’ issues as an organizational value